This role requires a calm, capable professional who anticipates needs before they arise, manages complex logistics with ease, and brings warmth, discretion, and adaptability to every interaction. Key Responsibilities
Provide attentive, anticipatory support to the principal and family with professionalism and discretion.
Manage complex scheduling and calendar coordination across time zones and travel itineraries.
Coordinate all travel logistics — private and commercial flights, hotel and villa bookings, ground transportation, luggage handling, packing/unpacking, and on-the-move itinerary adjustments.
Maintain and organize travel documentation, including passports, visas, insurance, and global itineraries.
Act as a hands-on support while traveling: sourcing specialty items, securing local services, and navigating unfamiliar environments with ease.
Oversee daily routines and provide personal assistance with errands, wardrobe organization, shopping, gifting, and ad-hoc projects.
Support household operations in collaboration with the broader domestic team to ensure seamless transitions between properties.
Assist with the principal's medication regimen and medical supplies, including timely refills and communication with healthcare providers and pharmacies.
Prepare for and support informal family dinners, intimate gatherings, or small-scale events as needed.
Work non-traditional hours, including evenings and weekends, particularly during travel periods.
Qualifications
Minimum 5 years of experience in private service, personal/estate support, or luxury hospitality.
Proven background in complex travel coordination, including international itineraries and high-end accommodations.
Exceptional organizational skills with the ability to multitask and prioritize in fast-moving environments.
High emotional intelligence, professionalism, and absolute discretion.
Tech-savvy with experience in calendar management, communication tools, and digital organization systems.
Flexible, resourceful, and calm under pressure — able to pivot quickly when plans change.
Valid passport and ability to travel extensively without restriction.
Valid driver's license (international driving capability preferred).
Physically able to lift up to 50 lbs and manage the demands of frequent travel.
